Privacy Policy

Effective Date: 11 July 2026

Welcome to Birbull. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Birbull collects, uses, stores, shares, and protects your information when you use our website, software, products, services, mobile applications, webinars, or communicate with us.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Full Name

• Email Address

• Mobile Number

• Billing Information

• Payment Information (processed securely through third-party payment gateways)

• Device Information

• Browser Information

• IP Address

• Website Usage Information

• Any information voluntarily submitted through forms, WhatsApp, Email, Phone Calls, Live Chat, Google Meet, Webinars, or Customer Support.

2. When We Collect Information

We collect your information when you:

• Register on our website.

• Purchase a product or subscription.

• Book a demo.

• Fill out a contact or enquiry form.

• Subscribe to newsletters or updates.

• Contact our support team.

• Participate in webinars or events.

• Communicate with us through WhatsApp, Email, SMS, RCS, Phone Calls, or other communication channels.

3. Communication Consent

We collect personal details like your name, email address, phone number, and other information necessary to provide our products and services.

By registering on our website, submitting any form, booking a demo, purchasing any product or service, or otherwise sharing your information with Birbull, you authorize Birbull to contact you via SMS, RCS, WhatsApp, Email, Phone Calls, Push Notifications, and other communication channels regarding product demonstrations, software updates, customer support, educational content, webinars, daily watchlists, promotional offers, service announcements, account notifications, and other related communications.

By sharing your information, you expressly consent to receive such communications from Birbull. This consent overrides any NDNC/DND registration as per TRAI regulations.

If you no longer wish to receive promotional communications, you may contact us at [email protected] or call +91 7700002171 to update your communication preferences. However, Birbull may continue to send essential service-related communications regarding your account, subscriptions, purchases, or customer support.

4. How We Use Your Information

We may use your information to:

• Create and manage your account.

• Process subscriptions and payments.

• Deliver our software, products, and services.

• Provide customer support.

• Send software updates and service notifications.

• Share educational content and market updates.

• Improve our website and services.

• Conduct surveys and promotional campaigns.

• Prevent fraud and unauthorized access.

• Comply with applicable legal obligations.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Payments are securely processed through trusted third-party payment gateways. Birbull does not store your complete debit card, credit card, CVV, UPI PIN, or banking credentials on its servers.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

6. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality.

• Remember user preferences.

• Analyze website traffic.

• Enhance user experience.

• Measure website performance.

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Sharing of Information

Birbull does not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers, including:

• Payment Gateway Providers

• Cloud Hosting Providers

• Analytics Providers

• Communication Service Providers

• Customer Support Platforms

• Government or Regulatory Authorities where required by applicable law

These service providers are required to protect your information and use it only for the services they provide.

8. Third-Party Services

Our website or services may contain links to or integrate with third-party platforms including TradingView, WhatsApp, Google Meet, Discord, YouTube, payment gateways, Google Analytics, and other service providers.

Birbull is not responsible for the privacy practices, content, or policies of third-party websites or services.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our products and services.

• Maintain business records.

• Comply with legal obligations.

• Resolve disputes.

• Enforce our agreements.

10. Your Rights

Subject to applicable law, you may request to:

• Access your personal information.

• Correct or update your information.

• Request deletion of your information where legally permissible.

• Withdraw consent for promotional communications.

To exercise these rights, please contact us using the details below.

11. Children’s Privacy

Our products and services are intended for individuals who are legally eligible to enter into contracts.

We do not knowingly collect personal information from children without appropriate authorization.

12. Changes to this Privacy Policy

Birbull reserves the right to modify or update this Privacy Policy at any time without prior notice.

Any changes become effective immediately upon publication on our website. Continued use of our website or services constitutes your acceptance of the updated Privacy Policy.

13. Refund & Cancellation

Due to the digital nature of our software, subscriptions, educational content, indicators, dashboards, and online services:

• Subscription fees are non-refundable once access has been granted.

• Cancellation of a subscription does not automatically entitle the user to any refund.

• Users are advised to carefully review all product details, pricing, FAQs, Terms & Conditions, and this Privacy Policy before making any purchase.

By making a payment, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Birbull

Website: https://birbull.com

Email: [email protected]

Phone: +91 7700002171